Technology & Services Strategy
Archives for March 2021
Discussion List
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Market research: can you help me find a comparable use case for an open source Knowledge Base?Hi all, I am doing some market research for content strategy and am trying to find a comparable use case to my own. I am looking for examples of SaaS companies that offer both open source and enterpr…Answered Erin O'Malley 56 views 6 comments 0 points Most recent by Alexander Ziegler Technology & Services Strategy -
Support Offers trend for more aggressive SLOs and SLAsHello, as we entered 2021, maybe as a result of the 2020 pandemic, we see our customers requesting more aggressive SLOs/SLAs. We have implemented an already Business Critical offer with response time…Answered Goncalo Pereira 122 views 4 comments 0 points Most recent by Goncalo Pereira Technology & Services Strategy
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