Customer Renewal
Discussion List
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What is the typical grace periods businesses offer for renewals after a product expires?Are there industry best practices or benchmarks for how long customers are given to renew after expiration?Answered ✓ sarahnicholson@eaton.com 45 views 1 comment 1 point Most recent by Cal Cavness Customer Success -
Industry standard: price increasesHello everyone, I am working for a SaaS company that has a lot of customers who renew their subscriptions annually. Due to certain reasons, we need to increase the prices for our existing customers. …Answered LIUBOMYR POLIARUSH 175 views 2 comments 1 point Most recent by Hal Stanley Technology & Services Strategy -
Does customer training increase software license contract value and renewals?Looking for data that show customer training increases software license contract value, as well as increases renewals and decreases customer churn. Any recommendations for recent data?
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