How are you using website analytics to align with future business strategies?
Hello, TSIA community! I am curious if anyone has seen trends regarding an uptick around eCourses vs. scheduled virtual instructor-led training courses on your website? I assume that some customers prefer a self-paced learning approach during these times instead of more extended training. If so, have you made any future business decisions around this data?
Best Answers
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Hi Alyssa!
Thank you for your question! I think this is an important topic, and would bring insights to what many of us are thinking about today. @Christy Vega, have you seen any trends regarding an uptick around eCourses vs. scheduled virtual instructor-led training course at Citrix?
@Melanie Carlson, I'd love to hear your thoughts on this from an analytics perspective.
Thank you for your support on this question! Look forward to learning more about what education services is looking like in our industry these days!
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Hi @Alyssa Ortiz - Yes, we have seen an uptick in our on-demand subscription. We actually launched a brand-new subscription offering late last year, so some of the interest is due to the new content, etc., but I believe the modality is resonating with our customers during these times as well. Hope this helps!
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