TSIA Discussions
A community for technology and services professionals to navigate business challenges together.
Category List
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Expand for more options.Find community updates, getting started tips, FAQs, and other activities, as well as resources that explain how you can use TSIA Discussions
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Expand for more options.Products & Services Offer Portfolios, Growth, and Delivery
93 discussions
322 comments
Most recent: B2B SaaS GTM Use Cases for Generative AI Tools by dhdeans@geoactivegroup.com
September 2
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Expand for more options.Profitable and sustainable growth challenges
49 discussions
204 comments
Most recent: As we embark on Longtail Renewal automation (low dollar / high volume) - looking for best practices by Dave Leeker
April 19
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Expand for more options.Support & Field, Professional, Managed Services, and Training
196 discussions
731 comments
Most recent: Partner Engagement Playbook - Rules of Engagement - Partners & Global Professional Services by yvonne.toledo@vertexinc.com
October 1
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Expand for more options.A community for Customer Success teams
73 discussions
251 comments
Most recent: Support Services: Agent Metric Performance w/ variable ranges - a good idea? by Matt Bowling
August 27
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Expand for more options.Collaboration and changes in the hybrid workplace
15 discussions
62 comments
Most recent: Shortened Holiday Hours for SaaS Support Dept by wsmith@relias.com
August 26
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Expand for more options.
1 discussion
0 comments
Most recent: Any thoughts on the TSIA World Pathway: Creating Viable XaaS Offers (Orlando 2022) ? by LauraFay
May 2022
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2 discussions
3 comments
Most recent: Personal vs. Impersonal Customer Experience by Doug Caviness
May 2022
Popular Tags
- CX / Customer Experience 6
- SaaS Support Models 5
- Sales 4
- Customer Training 4
- Service Offers 4
- Go To Market Strategy 4
- KPIs 3
- XaaS / SaaS Revenue 3
- Talent Management 3
- Marketing 3
- Customer Satisfaction CSAT 3
- Monetization / Pricing 2
- Knowledge Management 2
- Digital Transformation 2
- Digital Experience 2
- Customer Renewal 2
- Value Management 1
- Partner Program 1
- NPS 1
- Customer Success 1
- Metrics 1
- Technology Services Product Management 1
- Product Roadmap 1
- Proactive Support 1
- Offer Development 1
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