Is anyone performing process mining to get insights?

DavidHarbert
DavidHarbert Founding Analyst | Scholar ✭✭
edited February 2023 in Services Delivery & Operations

Hi Community,

I am looking at ways we can mine our processes to see which processes are working as expected and which processes aren't.

We are in the process of developing all of our processes in Signavio. I see they have a Process Intelligence capability which I am looking into. https://www.signavio.com/products/process-intelligence/

Does anyone in this community do process mining today? If yes what tools or approaches are you using?

Thanks for any insights.

Answers

  • Jaime Farinos
    Jaime Farinos Founding Member | Scholar ✭✭

    In the past I have used Signavio a bit although I didn't find it so easy to use. I highly recommend Celonis for mature process organizations:

    https://www.celonis.com/customers/

    I'm not doing process mining right now since processes are right now at a different stage.

  • DavidHarbert
    DavidHarbert Founding Analyst | Scholar ✭✭

    Thank you Jaime, I'll check it out. I have a demo scheduled of the Signavio one next week as looks like we are already licensed.

  • Mary Cay Kosten
    Mary Cay Kosten Founding Member | Scholar ✭✭

    We are also using Celonis in combination with Aris. Great results.

Categories

Go to the TSIA Portal for more information and insights.