Looking for suggestions on Remote Monitoring Alarm Management



I currently have a home grown alarm management system that we are looking to upgrade. We are deciding to continue to invest in a homegrown system or to fine an "off the shelf" solution that we can just configure for our needs.

In our business we remotely monitor IT assets (Switches, Firewalls, Software and Data Centers) on the OT side we monitor PLC's and Drive Systems. The Alarm Management systems needs to aggregate alarms and notifications coming from several systems (Solarwinds, On Premises Database and Cloud Services).

Wondering if anyone has any experience in this area that is will to share what you are using in this space or knows of a technology consultant that may be able to investigate the right solution.