E-Commerce & Credit Card Disputes
Matt Bowling
Member | Enthusiast ✭
Greetings All,
Looking to get a sense of your best practices for handling Credit Card disputes within your E-Commerce business lines. Here are a few specific questions to get things started:
What is your overall business policy on CC disputes? Do you challenge or no?
What team(s) manages actions related to disputes? Facilitating the return of products, disabling application access, etc.
Have you noticed any reputation benefits or penalties because of your policy or position?
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