Technology & Services Strategy
Products & Services Offer Portfolios, Growth, and Delivery
Discussion List
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In an effort to survive in a down economy, are companies taking the less compassionate route?In an effort to survive in a down economy, are companies taking the less compassionate route of laying people off in tough job seeking times? If not, what options are they using? -
COVID-19 Impacts to Digital Customer ExperienceIn the wake of this pandemic how is your digital customer experience strategy evolving? Revised customer engagement strategies? Enhanced customer community plans? Additional plans or changes to onlin… -
What is the expected post COVID-19 business state for changes made to offers and pricing?Hi Everyone, A crystal ball would be helpful to business planning, right? Without one we can combine all our data and insights to form a collective view of where thing are headed in tech, for exampl…
Categories
Popular Tags
- CX / Customer Experience 6
- KPIs 5
- SaaS Support Models 5
- Customer Training 4
- Talent Management 4
- Service Offers 4
- Go To Market Strategy 4
- Knowledge Management 4
- Sales 4
- Customer Renewal 3
- Customer Satisfaction CSAT 3
- Marketing 3
- XaaS / SaaS Revenue 3
- Monetization / Pricing 2
- Proactive Support 2
- Customer Success 2
- Metrics 2
- Digital Transformation 2
- Digital Experience 2
- NPS 1
- survey 1
- Value Management 1
- Technology Services Product Management 1
- Revenue Growth 1
- Product Roadmap 1
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